One Day Customer Service Refresher

This Viewpoint developed course is targeted at organisations that want their staff to have a grounding or refresher course in key Customer Service Techniques.

This one day course can either be delivered as a general introduction to customer service basics or, for organisations with a broader training need, can be customised to include your processes and procedures.

Modules on this one day intensive course include:

For further details on these courses or to further discuss your customer service training requirements please contact us.